Returns and Refunds Policy
- Thank you for shopping at Bani Hair Company. If you are not entirely satisfied with your purchase, we’re here to help.
- Our products can be returned within 30 days of the original purchase for a refund. A new product may be exchanged for another product or returned for a refund. Please note that we are not able to offer a refund on an original purchase, if it has already been exchanged or replaced.
- Customers are responsible for return shipping charges in order to initiate a refund.
- Unfortunately, we cannot refund shipping charges. The customer is responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Bani Hair Company.
- Please follow the steps below as our suggestion for your orders
- Search for your products at our website
- Select your final one and send its name with detailed description ( texture, length, color…) to our Hotline +84 977 668 496 . You can also contact our sales staffs directly via Whatsapp number . We have an professional team expertising in languages such as English, French, Portuguese, Spanish and Russian to support you the best
- Confirm your final decision with us regarding types, description and quantity
- We will send order confirmation with invoice
- You confirm invoice and make payment. Our factory will start making when we got your money
- Our factory will update your status of hair production everyday. You can video call to us anytime to see your product in our factory (This priviledge is just applied in our Bani Hair Factory)
- We make a video call for you to check the quantity of hair when we finish your production. We ONLY SHIP WHEN YOU ARE SATISFIED.
- Order will be packed properly before sending to Logistics Providers.
Which types and grades of hair do you supply?
We supply 4 grades : single – double – super and Luxury quality for all types of hair ( weft , curly , colour,… )
- Single : 40-45% is same length , the rest is mixed length
- Double : 60-75% is same length, the rest is mixed length
- Super: 80-85% is same length , the rest is mixed length
- Luxury Hair (Full- End Quality): 100% is same length, the rest is mixed length
Variety in styles of hair: natural straight, curly wavy , colours,…
I have never bought from your company before . How can I trust your company ?
- We can understand your feelings when you invest a sum of money into a new company. It is also very risky when you trade international goods . A lot of scams and ” ghost companies” in society .
- But in Bani Hair factory , we work in trust with customers . We have our brand , our logo , our veried document certificates and real testimonials from our customers
- Customer visiting factory
- You can check more feedback video from my customers in our website.
- Bani Hair factory with skillful employees
- Bani Hair office with 24/7 customer care service.
Can I know more information about Bani Hair Company?
- Established in 1998 . We are pround to be one of the first hair vendor factories in VietNam.
- We supply wholsale hair factory with big quantity to all countries in the world, especially Russia, Ukraine, Poland, Germany, Switzerland, Ireland ….
- Focus in Raw(Bulk)/ Weft/ Keratin/Clip In,…..
- Average exporting quantity each month : 1000kg
- Supply whosale with best price in hair market ( not retail )
- We are manufacturers then we have best price, much better than other trading company