Customer Support Centre

Ms Athena Nguyen

Sales & Customer Care

Ms Elise Cu

Sales & Customer Care

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Sales & Customer Care

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Sales & Customer Care

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Mr Bao Trung

Sales & Customer Care
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Why choose Elsa Hair?

Our Promise To You
Whether you’ve struggled to grow your hair past a certain point or want to look and feel incredible for a special occasion, we believe everyone deserves to have the hair of their dreams. Our commitment to delivering an unbeatable customer experience has earned us recognition as the #1 rated clip-in hair extensions brand in the world.

Beautiful hair is only the beginning. We’re committed to giving you the total package: exceptional customer support, transparency, and confidence. Our mission is to help women look and feel beautiful every day. Because we are.

Our customers are our roots.
Our Story

We’ve built ELSA Hair by bringing our customers the very best of everything, earning us the title of #1 rated clip-in hair extensions brand in the world. Along with 100% Remy human hair extensions and a range of premium accessories, we’ve created tons of styling tutorials and hair care guides so you can get the hair of your dreams, long after your purchase.

Beyond beautiful hair, our mission is to inspire confidence and empower you to look and feel your best. Our customers are the center of everything we do. Like a best friend, we dedicate ourselves to being there for you, all the time. Need some hair advice? Want to request a new product? Just have a question?

Whatever, whenever, we’re always here.

Why ELSA Hair?

Customer Services: 24/7 availability, responsive contact via hotline, email, whatsapp, skype
Multi-language sales support: Vietnamese, English, French, Russian, Portuguese…
100% remy human hair: Natural human hair that is soft, smooth, silky, beautiful, tangle-free and thick (top to bottom)
Good Guarantee Policy: We accept return within 7 days, please make sure that the hair hasn’t been used or damaged
Fast shipping around the World: UPS, DHL, FEDEX, AIRLINE…
Supportive after-sale caring policies

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